Privacy Policy

At Prime Pick Up, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect personal information including your name, phone number, email address, shipping address, billing address, and other details required to process your order.

We may also collect non-personal information such as your IP address, browser type, device information, and website usage data to improve our services.

How We Use Your Information

Your information is used to:

• Process and deliver your orders.

• Confirm Cash on Delivery (COD) orders.

• Provide customer support.

• Send order updates and delivery notifications.

• Improve our website, products, and services.

• Prevent fraud and comply with legal obligations.

Information Sharing

We do not sell, rent, or trade your personal information. Your information is shared only  courier companies and payment service providers, when necessary to process and deliver your order or when required by law.

Data Security

We use appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to keep your data secure, no method of internet transmission or electronic storage is completely risk-free.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our customer support team, subject to applicable laws.

Policy Updates

Prime Pick Up reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our customer support team.